The moments after a collision are stressful enough without arguing about who is moving your car. We handle accident recovery quickly and calmly, working alongside the police and highways teams where that is needed, and we treat people the way we would want our own family treated.
How we help
- Recovery of non-drivable and severely damaged vehicles
- Winching from ditches, verges, embankments and awkward positions
- Clearing debris from the carriageway so the road can reopen
- Secure storage at our Erith yard while your claim is assessed
- Onward transport to your approved repairer — or to our own workshop
We can also repair it
Because we carry out accident repairs and servicing in-house, we can take your vehicle from the roadside all the way through to handing it back repaired. That saves you finding a second firm and a second set of phone calls at exactly the point you have least patience for it.
Dealing with insurers
We are happy to speak to your insurer or accident management company directly if you would rather not. Keep hold of the reference number we give you and pass it on — it makes the whole process considerably faster.
At the scene
Check everyone is unhurt and call 999 if anyone is injured or the road is blocked. Exchange names, addresses, registration numbers and insurance details. Photograph the vehicles, the positions and the road layout before anything is moved. Then call us on 07961 100260.
Available across our whole coverage area
Questions we get asked
I searched for vehicle recovery near me — how close are you?
Our yard is at Standard Wharf, 189 Manor Road in Erith, DA8 2AD, and every truck starts from there. If you are in Bexley, Dartford, Greenwich or anywhere in that belt we are usually with you inside half an hour. Further into London or out towards Medway and Maidstone it is closer to an hour. Ring us with your postcode and we will give you a real number rather than a hopeful one — and if somebody closer would genuinely reach you faster in an emergency, we will say so.
Do you do MOTs and servicing as well as recovery?
Yes, and it is a bigger part of what we do than most people realise. We MOT, service and repair vehicles at our own workshop in Erith, and we collect and deliver free of charge across London and Kent — so you do not need to take a morning off to sit in a waiting room. If the MOT turns up work, we can do it there and then rather than sending you somewhere else, and we stock new and used parts ourselves.
Can you fit a tyre at the roadside, or only tow the car?
Both. If you have a serviceable spare we will change the wheel where you are. If you have no spare — and most new cars are sold without one — we can bring a replacement tyre out and fit it on the spot. Tell us the tyre size when you ring; it is on the sidewall, something like 205/55 R16. The exception is a fast road or a motorway, where we recover the car somewhere safe first, because kneeling beside a live carriageway is how people get hurt.
How quickly can you get to me?
Across our home patch — Erith, Belvedere, Bexleyheath, Crayford, Welling and Dartford — we are typically with you inside 30 to 60 minutes. Further out across London it depends on distance and traffic, and we are honest about that: when you ring, we give you a realistic arrival window based on where our nearest truck actually is, rather than an optimistic guess. If traffic changes it, we call you and tell you.
Are you really available 24 hours?
Yes. We operate 24 hours a day, 365 days a year, including Christmas Day and bank holidays. There is always a real person answering 07961 100260 — no call centre, no queue, no automated menu.